A guide to completing the application for a Tradex order form
The guide follows the format of the application for a Tradex order form and the numbers on the left hand side of each page refer to the corresponding question number in the form. You should answer all questions and fill in all boxes. If not applicable, please write 'n/a' in the box provided.
Definitions and legislative references that should be taken into consideration when answering the questions are also included, where applicable.
The Tradex Guidelines provide more detail on the Tradex Scheme, and all applicants are required to declare that they have read and understood the guidelines. Legislation can also be obtained through www.comlaw.gov.au.
The Act imposes important obligations on holders of Tradex orders and breaches can be offences under the Act. It is recommended that program participants seek independent advice about Tradex program requirements. The Commonwealth bears no responsibility or liability in respect of actions taken in reliance on this guide or on other information that it provides to program participants.
Confidentiality and disclosure
AusIndustry will use the information provided in the application form and by participants in the program for the purposes of discharging its functions under the program, and for related purposes. These functions include determining eligibility for assistance under the program, compliance activities and evaluation. Information received from applicants and participants may also be used by the department in any other legitimate departmental business.
While AusIndustry will seek to protect sensitive information from disclosure to external parties, disclosure of some confidential information may occur. Confidential information may be disclosed to:
- the Auditor-General;
- Australian Customs and Border Protection Service ("Customs and Border Protection")
- a third party contractor engaged by the Department for audit-related purposes, or for the purposes of providing other advice to the Department; and
- other Commonwealth agencies for governmental, compliance and law enforcement purposes.
Confidential information may also be released if the department is required or permitted by law to do so (for example, the department may be required to provide information in response to a resolution of Parliament or an order of a court), or where consent to release the information is obtained prior to its release.
Additional information
If, after reading this guide, you still have difficulty completing the application form, please contact the AusIndustry Hotline on 13 28 46 (for the cost of a local call). The Hotline may refer you to an AusIndustry Customer Service Manager for further help.
Australian Customs and Border Protection Service Integrated Cargo System ICS
AusIndustry administers the products Automotive Competitiveness and Investment Scheme (ACIS), Tradex, Enhanced Project By-laws Scheme (EPBS) and Certain Inputs to Manufacture (CIM) in which customers are issued with instruments to be used within the Customs Integrated Cargo system (ICS).
AusIndustry does not provide the Digital Signature Certificate or maintain the PIN number that is provided to access ICS. For customers that may be experiencing problems with accessing the Integrated Cargo System (ICS) it is recommended that they ensure they have followed the correct procedures and have read the information as provided on the Australian Customs and Border Protection Service website.
For information on accessing the Integrated Cargo System please visit: http://www.cargosupport.gov.au/site/page5950.asp
This is a comprehensive site which provides a clear step by step process of how to access the ICS including registering for the Digital Signature Certificate (DSC) which is purchased through and issued by Verisign. For further information regarding the Verisign software please go to www.verisign.com.au.
If customers have been issued with the Digital Signature Certificate and are experiencing problems accessing the ICS, they should contact the Customs and Border Protection Helpdesk on 1800 022 267 and choose 'Option 1' when directed by the voicemail.
If customers are experiencing problems once they are in and using the ICS, they should call 1300 558 099 or cargosupport@customs.gov.au.
Instrument Security Codes (ISC) for ACIS
ACIS customers are issued with Import Credit Numbers (ICN) which provides import credits. Additionally ACIS ICNs are issued with an Instrument Security Code (ISC) which is a 4 digit alpha-numeric number which is to be used when transferring credits in the ICS. For existing ACIS customers the ISC (or PIN) is to remain the same as was issued for use with the Customs Compile system.
Note: There may be links contained within this document which will transfer you from the AusIndustry website. AusIndustry does not have responsibility for these external websites nor does linking constitute any form of endorsement.
You will need Adobe Acrobat Reader to view PDF files. To access functionality in PDF 'smart forms', including some application forms you will need at least Adobe Acrobat Reader 9.1 or above. You can download a free copy from the Adobe web site.
If you have any problems accessing an attached file, please contact the AusIndustry Hotline on 13 28 46 or hotline@ausindustry.gov.au.